Trying to track communication methods and channels for this project. This is not really a "plan" yet.

Group

Communication Channels

Methods

Executor

Stakeholder Committee

raft-sc mail list
Bi-weekly committee meeting
Formal status report

Meetings are informal; formalize by keeping status reports and minutes in wiki.

Amon Horne

Testers
business-user reps

mitbi-test mail list
RAFT Wiki
test cycle participation

Convert wiki home page to status-update dashboard.
Move UI design docs to wiki, use to solicit feedback using collaboration tools.

Steve Landry

Development Team

mitbi-dev mail list
Issue Log (Jira)
Meeting


Amon Horne, team meeting

Customer-Support Staff

Training
Formal SLA/Participation

Participating in training development, documentation review
Co-development of formal SLA

Mark Wiklund
Steve Landry
Jessica Reed

Technology Support Staff

Meetings
Formal reports
Participation

Peer reviews: one formal and one follow-up per phase.
Co-development of formal SLA

Amon Horne
Steve Landry

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