Kelly's template
Hi ___,
I hope that you're well. I'm Kelly, the Communications Manager for ClimateX. I just wanted to reach out and thank you for (creating a profile and initiating an interesting conversation about ___) on the site.
(feedback request)
I see that you have a number of interests around __ and __. I'd love to know if there is anything our team can be doing to better supply you with the tools you need to reach your climate action goals. ClimateX was created to help people learn, connect, and act in the name of climate action - we want to make sure you're getting the most out of it!
--OR--
(engagement request)
I see that you're interested in __ and __; if you have any insights to share or questions to ask about these topics, I'd encourage you to create a post in the topics section. I feel sure that with your background in __ you'll bring interesting insights to the ClimateX community.
(conversation request)
Would you be open to a conversation about your general impression of ClimateX and what you hope to get out of using the site?
– OR –
(feedback request)
Please don't hesitate to reach out to me if you have any questions or suggestions. We're glad to have you!
Best,
Kelly McCann
Hi Carlos,
I wanted to thank you for joining ClimateX. I'm Kelly, the Communications Manager for the project - I focus on ensuring our members are finding ClimateX easy to use and useful.
Would you be open to a conversation? We love to see that more and more students like you are registering on ClimateX. I’d love to learn more about what the site can offer you so that you can achieve your education and/or climate action goals. Your feedback would have direct influence on the design of ClimateX as we grow - it’d be incredibly valuable!
Let me know if you’re open to discussing.
Best,
Kelly McCann
Mark's template
Hi __,
I wanted to thank you for joining ClimateX.
I'm Mark Brown, and I lead the team behind ClimateX -- my focus is on product design, making sure the site is useful and easy to use.
I was really intrigued by your current position as __ at __, and wanted to see if you'd be open to a conversation. Our goal with ClimateX is to find ways to highlight interesting work that people are doing both inside and outside MIT to address climate change. I think it would be interesting to learn more about your work, and how we can bring greater attention to it.
Let me know if you're open to discussing.
thanks,
Mark
(response)
Hi __,
Sorry for the delay in responding. We've been really busy developing our podcast series, and a set of future design changes for the site. I would indeed be very interested in scheduling a chat to talk about two possible things:
1. Learning more about your work and how you might be able to use ClimateX to share and discuss and amplify its impact. We agree that information and awareness are key to creating alignment around climate goals. Our primary goal is to start conversations about interesting and informative topics, and finding ways to share your ideas and past work seems to fit that bill well. We would especially appreciate hearing about your insights from your work in the Middle East -- a point of view that is too rarely heard in most US circles.
2. Hearing about your general impressions on ClimateX, and how it could be creating value for you. We want to be very responsive to the goals of our community, and design around those goals. Hearing suggestions from someone like you would be incredibly valuable for us.
I'm going to ask our Community Manager, Kelly McCann, to reach out to you and see if we might be able to schedule a quick 30-60 minute conversation to cover the above. Looking forward to that possibility!
Respectfully,
Mark
Rajesh's template
Curt's template
Dave's template