Interview Guide for Transpeutics

Introductions (3 mins)

  1. Interviewer introductions
  2. Interviewee introduction
  3. Walk through agenda and provide quick overview of purpose 

Organization/Personal Background (5 mins)

  1. Objectives of organization/individual activity
  2. Regions/countries covered 
  3. Types of therapeutic material transported (e.g., vaccines, blood, tissue, organs) 

Cold Chain Discussion (10 mins)

  1. Overview of cold chain (if appropriate)
  2. Role in cold chain
  3. Mode of transportation from airport to the regional centers
    1. How is the end transportation done: bike, moped, truck, hand carry
  4. What is the critical link in the transportation chain?
    1. How/where do shipments get broken?
  5. How are the final transporters compensated? What incentives to they have to handle vaccine properly?
  6. Special requirements for materials
    1. What portion of vaccines used need to be strictly controlled 0-8C and what portion can simply be frozen.

Problem/Needs Understanding (5-10 mins)

  1. Biggest concerns in this process, thoughts on biggest problem areas
  2. Causes of wastage
  3. Data captured on losses 

Suggestions/Thoughts (5 mins)

  1. Suggestions/opportunities for change

Next Steps/Wrap-up (5 mins)

  1. Thanks
  2. Any follow up needed:
    1. Another call
    2. Contacts
    3. Documents/materials to gather
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