Known Issues

Known Issues

The "Paste From Word" () function does not allow me to paste text.

Solution: This is a browser-dependent issue, arising most often in Internet Explorer (particularly IE10). We are working on a solution to this issue. In the meantime, the recommended workaround is to try again in another browser, such as Firefox or Chrome.

Solution: This can be fixed by clearing all Stellar-related cookies and restarting the browser.

Solution:

Solution: When creating an assignment or editing an assignment, choose the date you want to have marked on the calendar, even if you did not see the month you needed displayed on the calendar. After you click submit, the month will appear on the calendar with the assignment displayed. All of the months up to that date will also be displayed in the calendar and schedule views.

Solution: You can view all homework submitted by clicking "view all submissions", then download all submissions under the assignments which have them. Currently, it is not possible to download all homework submissions at once, but you can download all submissions for a certain assignment.

We are working on a solution to this issue.

Solution: Search for the main class first, then click on the section page which is listed under the class index page.

You can only move documents one by one, by clicking the "edit" icon for each document. We are working on a solution to this issue.

You can only specify the day. The file will be released "first thing" that day - meaning midnight.

Unfortunately only one attachment can be added to emails through Stellar. This feature is on our to-do list.

A @domain.mit.edu address may be used to register for a collaboration account. However, this has some limitations. The ability to use such addresses is there because some departments, labs, and centers that maintain their own email system may also issue accounts to people that do not have an account in the central MIT systems.

However, professors exist in the central MIT authentication and identity management systems.

If a professor chooses to register for a collaboration account and use it to access various MIT systems, they may find that their experiences are severely limited.

For example, there may be applications that expect the internal MIT account name to be passed in order to grant certain privileges to the user within the application. There may also be applications that grant privileges based on data feeds from existing MIT systems.

The Collaboration Accounts management system will have no way of knowing that the user actually is a faculty member or other information about the person. It will only know the email address that was used to register the account. Hence, applications may treat a professor the uses a collaboration account such as @math.mit.edu as someone with less privileges than an undergraduate student.

Although Stellar may be willing to manually manage the access privileges for such a user, other systems on campus might not. Because of this situation MIT users should be strongly encouraged to use their MIT identity and log in via the MIT identity provider instead of the touchstonenetwork identity provider whenever possible.

Solution: Email helpdesk@mit.edu with details about the assignment, e.g. title; ideally we would like the URL which was used to access the assignment. The assignment can then be restored.

Even though you fill in the information in "add assignment" when in the section materials or section homework site, the assignment does not appear in Section Materials or Section Homework. There is currently no way to upload Homework assignments for Sections only.

Solution: Log in and then out of your Stellar account and then click the Forum link again. If the Manage Forums and Manage Topics links are still not there, please email helpdesk@mit.edu.

Workaround: Upload your images to an AFS locker on athena, then edit the page HTML and enter the URL to the image. Be sure to specify a size for the images so that the image, if too large, will not break the layout of the new page.

Safari respects the uniform type identifiers (UTI) in the Mac OS, causing it add the .dot extension. Browsers like Firefox ignore the UTI and therefore do not add Mac extensions to downloads.

For fixes and workarounds visit the Apple Support Forum for this issue: http://discussions.apple.com/thread.jspa?messageID=6549428

There is not yet a feed that shows you activity for the forums in Stellar. We are working on this feature.

Solution: Email helpdesk@mit.edu or stellar-suggest@mit.edu or the instructor of the course.

Solution: You must go into each course and select the documents you want to download for each course. There is no way to download multiple documents from multiple Stellar sites at once.

Currently, there is no way to track document downloads.

Solution: You will need to add the students under participants for that site. Though they will not show up as enrolled, the students can use the site as they normally would.

Solution: Use N/A or U (for unfinished for example) and click approve. Even though a warning pops up, you can continue to use letters as grades.

Under Safari, you can still paste HTML into the text area

In the case of creating a new assignment, since there are no previously existing valid values, all invalid entries will be cleansed into a default value (1 for max points, 0 for weight, "New Untitled Assignment" for title, for example). This allows the creation of new assignments without excessive form validation hindrance on user input. The values can be updated later.

Solution: If you use the 'back button' instead of 'cancel' or if you are using multiple windows or tabs, and looking at many sites, it may be getting confused. Use cancel instead and try to minimize amount of windows and tabs.

Solution: Instructors and students see different things under the homework assignment. After clicking on the assignment title, an instructor sees a list of all students who were on the membership list at the time it was posted, along with links to tools for downloading, grading, and commenting. The student sees only the link to the "submit assignment" file upload tool, regardless of whether he/she was on the membership list at the time the assignment was posted. In other words, "submit assignment" tool is not tied to the student name. Once an assignment has been submitted, the student's name will begin to appear in the instructor's view of the homework page.

Solution: This is a known problem and we are investigating it.

Solution: Graders who are also participants will not be allowed to see the entire gradebook due to students being prevented from seeing each other's grades. The work around would be to have the grader create a CAMS account and use the different e-mail address (such as gmail, etc) to log in. The instructor/TA would then need to add the other e-mail address as the grader.

Solution: Simply switching to the "student view" on the homework page is unable to give an accurate representation for what students see as you need to be actually logged in as a student for that to work. When you log in as a student, you will only see your own assignment submission history.

Solution: We are working on a solution to the problem. A work-around is to use the sectioning tool or use the Excel export/import process. You can "approve" grades from the spreadsheet prior to importing. You may do this by going to the "Approved" column of the spreadsheet and changing the value from FALSE (unapproved) to TRUE (approved). Once this field is changed to TRUE, you have essentially approved the grade. After you import the spreadsheet, any grades you have "approved" should automatically have the Grade Status of Grade Approved.

Solution: The subject of the forum post has limit of 100 characters. You should keep it within 90 characters to be safe.

Solution: Leaving the browser window idle for more than 30 minutes results in this error. Please log back in and try submitting your changes again (they were not saved).