Discussion about service framework

• Acknowledgement that a structured service framework with formal
  commitments from ACCORDiacs may not be the best way to think
  about it at the moment
• Academic Computing "Organization" -> Academic Computing Commnunity
• There are several things we know about academic computing services
  and service providers on campus:
  • Distributed
  • Community
  • No formal organization (re: reporting structures, budget, etc.)
  • There will be some "core services" and core information that
    • Will be small in number
    • Everyone should know about
    • Everyone is trained to do basic triage on
    • This should be desirable and valuable to the service providers (i.e. not just extra work)
• Shift from central control to central coordination
• Shift from formal authority to community, shared values, shared goals
• If should be safe to be explicit about your work, document it,
  without risk of flaming

...