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To save your work (at later stages of this workflow), click the save button in the banner.

When you are finished using ePADD:

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  1. Enter in the email address
  2. The donor should now enter their password, either in person or via the Zoom remote control feature to allow the user to control your screen and enter the password.
  3. If the donor has other accounts to include, you can click "add another public imap email account" and repeat steps 1 and 2.
  4. If finished, scroll to the bottom of the page and click next. You can now proceed to the folder selection selecting folders section. (link)

Private IMAP Email account (Google apps, university account, corporate account, etc.)

  1. Enter in the address for the imap server, you may have to ask the donor to find this, it is often used when setting up email on your phone or for a Desktop email client such as Outlook or Thunderbird. In the case of MIT, the address currently is: `imap.exchange.mit.edu`
  2. Enter in the email address
  3. The donor should now enter their password, if doing this in person or via the Zoom remote control feature to allow the user to control your screen and enter the password.
  4. If the donor has other accounts to include, you can click "add another public imap email account" and repeat steps 1 through 3.
  5. If finished, scroll to the bottom of the page and click next. You can now proceed to the folder selection selecting folders section. (link)

Importing email from a local email file

ePADD has the ability to import email from local email files in the MBOX format. Local email files are often found within a transfer from a creator's hard drive or have been exported from an email system. If the content is not in the MBOX format, you will need to convert it using Emailchemy first. Proceed to the Emailchemy conversion documentation, if that is that case. (link), proceed to the Non-Mbox email files section below.

MBOX email files

  1. Click the browse button and in the pop-up window navigate to the location of the file in the pop-up window email and select the MBOX file or folder. Then click confirm.
  2. If you have other files or folders include, you can click "add folder" and repeat step 1.
  3. If finished, scroll to the bottom of the page and click next. You can now proceed to the selecting folders section. (link)

Non-MBOX email files

The email conversion software, Emailchemy, is integrated with ePadd and allows us to convert other formats of email into MBOX within this workflow.

  1. Insert the Emailchemy license USB dongle into the processing computer.
  2. Go to the Non-Mbox email files section of the ePADD import screen. The "Emailchemy License" section should read "License Active"
  3. Click the browse button and in the pop-up window navigate to the location of the email and select the email file or folder.
  4. For Input File Format, select the format your email currently is in, such as "Outlook for Windows".
  5. Unless you are importing multiple sources of email, such as IMAP, MBOX, etc., skip the "Name of email source" section.
  6. Go to the bottom of the screen and click Next. You can now proceed to the selecting folders section. (link) folder selection section.

Selecting folders

On the next page, you will be able to select which folder(s) from within the account you with to transfer. If you want to transfer the whole account, select all the folders. Once done, click "Next"

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Once the content is finished importing, you will see a landing page like the one below.

Go to the Reports box and look to see what the errors are. If anything mentions a failure to transfer, you can redo to the import again. Many error messages are obscure and difficult to figure out. If some of the error messages are extensive or look like they need further investigation, contact the digital archivist.

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