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In recent years, quality of laptops have been hit or miss. The Covid Pandemic has also brought about levels of greedflation as prices have gone up due to rarity of parts but have not necessarily come back down to pre-Pandemic levels after the parts are plentiful again. Though most machines will last 3 years, users should always ALWAYS purchase warranties for their products for at least 3 years if possible and use Dropbox and/or backup programs like Time Machine on Mac, Windows backup on PC, or Crashplan internet cloud backup to safe guard your data.

From 2021-2023, SHASS IT observed a higher than usual hardware failure rate in computer equipment, including equipment that were shipped arrived new in box that were defectivewouldn't turn on. We were observing some new laptops with component failures after 1 or 2 years. So far in 2024, the product lines appear to be better made and with significantly fewer reports of outright failures.

Current products on our DO NOT BUY list currently are:

  1. Acer. All products. Their products have had an unusually high number of defects and failures and it has been reported by users that they are not honoring their warranties.
  2. Any desktop PCs running 13th- or 14th-generation Raptor Lake Intel Core CPUs. We are recommending users AVOID any PC desktop machine with the affected buggy processors.
    https://www.zdnet.com/article/intel-chip-bug-faq-which-pcs-are-affected-how-to-get-the-patch-and-everything-else-you-need-to-know/

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