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MIT Hardware Service Center is now open for computer hardware repairs! It is currently located at its temporary location in the Atlas Service Center. A partnership with ComputerCare, the center is available to all MIT students, faculty, and staff. Technicians will repair computers on site at the Atlas Service Center this semester. The permanent location of the Hardware Service Center is under construction, with an expected opening in spring 2025. Supported computers for repair include Apple, Dell, and Lenovo products. The Hardware Service Center plans to expand services to mobile devices, such as tablets and smartphones, late Fall 2024.
The Hardware Service Center accepts both MIT-issued and personal devices. While there is no charge for labor, they will work with the individual requestors to bill for any necessary parts; costs may apply.
Please be aware the SHASS IT Support Team does not repair machines or recover data. We are not authorized Apple, Dell, or Lenovo technicians.IS&T is currently in the process of building it's new Hardware Repair Services Center which is now eagerly anticipated to open sometime in Spring Semester 2025.
Lenovo
Lenovo Thinkpads have long had a reputation in business for dependability, durability, and reliability. However this comes at a cost. Lenovo tightly controls the firmware of their machines so non-Lenovo certified parts or operating systems won't work in their machines. This means Linux Distros and lower versions of Windows (like Windows 7) could be blocked from installation. Also users will be unable to tweak the CPU or RAM clocking and hardware to boost performance. This makes Lenovo machines distinctively unsuitable for gaming or application where other non-shipped OS implementations or hardware customizations are required.
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