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FY10 Q2

Oliver Thomas' email note for the FSE contribtion:to Elaine Aufiero and cc: to css-managers@mit.edu, Patricia Sheppard and Robert Smyser (dated 1/7/2010) 

SUBJECT:  "FSX" narrative for FY2010 Q2 QR

Hi Elaine,

Attached is a blurb of narrative: high level accomplishments for Q2 and goals for Q3. Didn’t have time to make it really short. Note that these are from a services perspective, not from the perspective of FSX as a team (although a significant portion of the work happened in FSX, we thought it would be more valuable to categorize by client-facing service). So it would be great if these could be listed as accomplishments under these service headings, rather than in a “Faculty and Student Experience” section.

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