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  • Communication
    •  Meeting notes maintained on the wiki pages worked well
    • Wiki very helpful for getting updated information
  • Schedule
    •  Contingency  Contingency was used and needed
    •  Dedication of team and willingness to work extra hours
  • Governance
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  • Process
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  • Project Management
    •  Transport  Transport Manager role useful
  • Risk Management
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  • Sponsorship
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  • Staffing Levels
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  • Teamwork
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  • Other
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  • Communication
    • Meeting notes on the wiki were not always accurate
  • Schedule
    • Late-occurring problem with Finance tested contingency 
    • Revise schedule to allow extra time for problems/long-duration steps
    • Schedule for preparation of different systems should reflect available resources on each system
    • Addition of enhancement packs extended time for system preparation more than expected
    • Benchmark enhancement pack application before project starts (if possible)
  • Governance
    •  
  • Process
    • Late delivery of high-use transactions & programs for analysis/division was difficult & time-consuming
    • Keep identification of critical transactions & reports for reference next year - include reference to test scripts
  • Project Management
    • Need individual assigned to monitor issues in RT queue
  • Risk Management
    • Need development & testing environments for items that must go into production shortly after go-live
    • Better definition of project freeze and difference between development freeze and transport freeze
  • Sponsorship
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  • Staffing Levels
    • QA  could play a more predominant role i.e. back-up manager
    • Project manager should be identified earlier and have fewer testing responsibilities
  • Teamwork
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  •  Other
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