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2009
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Support
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Pack
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Update
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Project
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Lessons
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learned
Participants should brainstorm everything they felt was successful during the project life-cycle. This can include but should not be limited to Communications, Governance, Process, Project Mgmt, Risk Mgmt, Sponsorship, Staffing Levels, and Teamwork.
Communication - Tools that included Meetings, Emails, SAP Gui & Web messages, Conference bridge line, Status check in line and the Project Wiki were utilized to communicate project status, roles and responsibilities and system and service outages.