Page History
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- Background
- Why do we apply support packs?
- HR/Payroll year end support packs are released at this time each year and must be applied before the up coming year's Payroll run.
- This is opportunity to bring other support pack levels up to date
- SAP recommends that our support pack level be current
- We become more efficient and more effective organization in testing
- Why do we apply support packs?
- Some Lessons Learned from 2008
- Freeze date confusion
- Communication - Wiki https://ssit-docs.mit.edu/display/sapscripts/2009+Year+End+SAP+Support+Pack+Project
- Project go-lives too close to freeze dates
- Test scripts & Test Plans
- Teams, roles, responsibilities
- Business Owners
- GL Reporting, JV - Magdalene Lee
- HR/Payroll - Scott Ball
- HR/Benefits - Judy Raymond
- Facilities - Lisa St. Croix
- Stockroom - Tammy Doyle
- EHS - Laurie Veal
- Spons. Billing - Doug Levie
- Gen AR - Donna Cairns
- Cashiers - Cheryl Whelan
- Property: Kevin Milligan
- Fund Centers: Peggie McGrath
- IST Telecom: Allan Wallace
- Tech Review: Jim Coyle
- AP - John Larkin
- Procurement - Mary Bacci, John Doyle
- eCAT - John Doyle
- Travel - John Doyle, Paul Arsenault
- SMART - Mary Bacci, John Larkin
- OSP - Steve Dowdy
- OBO - Rob Slauzis
- Business Owners
- Schedule - Important Dates
- Now - October - Plan, create master script catalog, improve test scripts, move pending work to production
- 10/05/2009 - Last date to implement projects until freeze ends on 12/24/2009 (Except Open Enrollment & Union Structures)
- 10/19/2009 - Production snapshot at end of day - will be used to refresh dev & test environments
- 10/22/2009 - Last date to implement support & enhancement changes until freeze ends on 12/24/2009
- 11/03/2009 - 11/08/2009 Unit Test
- 11/09/2009 - 11/22/2009 System Integration Test
- 11/23/2009 - 12/09/2009 User Acceptance Test
- 12/11/2009 - 12/13/2009 Golive Weekend
- 12/24/2009 Development Freeze ends
- Transport Control Procedure
- New Role of Transport Manager - John Tuttle
- Support Pack related fixes follow support pack path = SF2 > SH2 > PS1
Wiki Markup Critical Transports for PS1 fixes = SF2 >SF5/SH1 > PS1 > \[support pack path\]
- Critical Transports require approval form each of the following 3 groups: Primary Business Owner, SAIS Admin & SAIS QA
- RT tickets are sent to SAP:: Test Issues queue, email = saptest@help.mit.edu
- What next?
- Verify the Business Process Owners List
- Provide name of tester to your SAIS business support analyst
- Log on to the Wiki - confirm that you have access and review your test cases
- Provide names of those who need to be added to the SAPbiz distribution list
- Questions?
November 2, 2009 Core Team
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