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  1. Background
    • Why do we apply support packs? 
      • HR year end support pack are released at this time each year and must be applied before the up coming year's Payroll run.
      • This is opportunity to bring other support pack levels up to date
        • SAP recommends that our support pack level be current
      • We become more efficient and more effective organization in testing
  2. Some Lessons Learned from 2008
    • What's New?
  1. Teams, roles, responsibilities
    • Business Owners
      • GL Reporting, JV - Magdalene Lee
      • HR/Payroll - Scott Ball
      • HR/Benefits - Judy Raymond
      • Facilities - Lisa St. Croix
      • Stockroom - Tammy Doyle
      • EHS - Laurie Veal
      • Spons. Billing - Doug Levie
      • Gen AR - Donna Cairns
      • Cashiers - Cheryl Whelan
      • Property: Kevin Milligan
      • Fund Centers: Peggie McGrath
      • IST Telecom: Allan Wallace
      • Tech Review: Jim Coyle# AP - John Larkin
      • Procurement - Mary Bacci, John Doyle
      • eCAT - John Doyle
      • Travel - John Doyle, Paul Arsenault
      • SMART - Mary Bacci, John Larkin
      • OSP - Steve Dowdy
      • OBO - Rob Slauzis
  2. Schedule - Important Dates
    • Now - October - Plan, create master script catalog, improve test scripts, move pending work to production
    • 10/05/2009 - Last date to implement projects until freeze ends on 12/24/2009 (Except Open Enrollment & Union Structures)
    • 10/19/2009 - Production snapshot at end of day - will be used to refresh dev & test environments 
    • 10/22/2009 - Last date to implement support & enhancement changes until freeze ends on 12/24/2009
    • 11/03/2009 - 11/08/2009 Unit Test
    • 11/09/2009 - 11/22/2009 System Integration Test
    • 11/23/2009 - 12/09/2009 User Acceptance Test
    • 12/11/2009 - 12/13/2009 Golive Weekend
    • 12/24/2009   Development Freeze ends
  3. Transport Control Proceedure
  4. Test plans
  5. Questions?

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