- interim work - prototype for June 15, 2011
- "digesting the data"
- work on refining the model and creating the service maps
- enumerate other categories to be mapped
- walk through an entry at senior staff (Pat to set up)
- populate info in mind mapping software
- create 1 page business case and quote for Mind Manager as interim solution
- Mind Mapping SW Business Case.doc
- (Pat to share with Barbara at next 1:13/18)
- create 1 page business case and quote for Mind Manager as interim solution
- base assumptions
- map out deal professional services separately to see where they may fall (aka "the junk drawer")
- windows desktop support
- browser support
- map out deal professional services separately to see where they may fall (aka "the junk drawer")
- "digesting the data"
- Library of Procedures update
- in general, we need to formalize process to capture change requests and responses
- integration points for a testing and release process
- we need to move procedures to functional place (Chris and Oliver to discuss and propose to team - possibly use Mobile Devices structure?): Hermes
- Oliver working on for next week
- Pat will email SAPbiz outage response as example for urgent-response process: Problem-Response Playbook
- will archive after one year and start fresh
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3/17: continue to flesh out categories
3/24: see what might be missing from categories or services by looking at products and where they would land
3/31: split into two sub teams and each map out certain categories over next month
4/7: present categories and portfolio entries to senior staff