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1. Goal: Annotate a webpage and/or retrieve the annotated version fast at a later time

  • Subtasks:

-                  Annotation: edit, highlight, putting notes, etc.

-                  Retrieval: the retrieved annotated version of the webpage should be similar to the old one

  • Environment: Potentially anywhere. Top locations reported by interviewees are libraries, dorm rooms and home
  • Frequency of use: varied. Interviewees’ response ranges from once daily to once every 3 months.
  • Time constraint: Highly efficiently UI to enable to fast annotation (within a few seconds) and fast retrieval
  • Resource constraint: Usable on a mobile platform. One interviewee reported that he frequently annotates e-books on Kindle
  • Risk: Users may lose Internet connection when annotating a webpage. Thus our system should be fault tolerant.

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2. Goal: Let other people view one’s annotated webpage. 

  • Subtasks: publish annotated webpages, notify target users
  • Environment: Potentially anywhere. One interviewee reported workspace
  • Frequency of use: varied.
  • Time constraint: Published annotation should be viewable by others in a minute or less
  • Risk: Users may lose Internet connection when annotating a webpage. Thus our system should be fault tolerant.

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  • Environment: Potentially anywhere. Top locations reported by interviewees are libraries, dorm rooms and home
  • Frequency of use: varied. Interviewees’ response ranges from once daily to once every 3 months.
  • Time constraint: Should be easy to open existing annotations within 10 seconds
  • Resource constraint: Usable on a mobile platform
  • Risk: Users may lose Internet connection when viewing annotation. Ideally the displayed annotations should remain
  • Implication: should display only a subset of the annotations by other users if there are many, in order to avoid information overload

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4. Goal: Save a copy of the current webpage

  • Example/Current practice: One of our interviewee copies and pastes useful text she finds on a webpage into a Word document if she wants to keep it. She is under the impression that webpages change all the time and fast. She is worried that if she just bookmarks/saves the page, it will likely disappear next time she opens it.
  • Environment: Potentially anywhere
  • Frequency of use: varied. One interviewee reported daily.
  • Special NoteSPECIAL NOTE: while most web browsers already support this functionality, our interviewees' response indicate that they lack the correct model in their mind and that they are not happy to have a folder containing html files, pictures, and other files. They'd like to have a more organized and systematic way to save webpages.