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- Users tried to drag the entire stack of chips instead of one 10-point chip at a time. We assumed people would drag them one at a time , because they had to bet on multiple criteria and didn't allow for stack-dragging.
Insufficient feedback for user manipulation
- The app did not inform users that their choices were not saved when they used up all their chips. One user kept betting chips and assumed his choices were being saved.
Too many rounds
- Many users felt that there were too many criteria selection and criteria betting rounds. This made the decision-making process too long.