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User

View Bob's information

Create a new LocaShare with Bob

View yourself as Bob

Suggestions

#1

‧ Learnability/Efficiency:
1. Multiple accessibility: Liked
that we provide two ways to
access to friends. One is
by clicking on friend’s
picture on the map in the
home screen and the
other way is by clicking
on “My friends.”

‧ Learnability 
1. Not speaking user's   
language:  
"What" is ambiguous. She   
suggested that we should use  
"History" or "Statistics" instead.
 
‧ Efficiency
1. Add multiple people to a 
LocaShare: We should support
adding multiple people to a Loca-
Share. User suggested that this
could be achieved by 
    i. Choosing multiple people 
       while creating a LocaShare.
   ii. Have a "who" tab in the
      setting menu to add people
      and view people who has 
      already been added in the
      LocaShare.

2. LocaShare naming: The app
should allow users to name the 
new LocaShare, since it makes
LocaShares easy to remember.
User also suggested that we
could provide a default name
of a LocaShare, but it should
be fragile.

‧ Learnability
1. Different conceptual model:
I should be able to know all the
LocaShares that I have with Bob,
rather than just showing the
aggregated location sharing 
information.

2. Not speaking user's   
language: 
The sentence "View me as Bob" 
is confusing. 

3. Different conceptual model: 
User tried to click on Bob's  
profile page and find a way to 
view how Bob sees me. (This 
behavior is just the opposite 
from what we faced in first 
iteration). 

‧ Efficiency
1. Too many button clicks:
User felt annoying when she
was informed that there is 
still one more button click 
to finish creating a 
new LocaShare. She 
suggested that the app
should just show the inform
without asking user to click 
on "ok".
 

1. Option to "Duplicate" the
locashares to create them
for other people.

2.Should provide a list of LocaShares.

#2

Learnability  
1. Unclear affordance: User
suggested to have an icon below
the photo to show an affordance
of clicking


Visibility
1. User expressed that she 
would like to know her location
on the map in the home screen.

‧ Learnability 
1. Not speaking user's   
language: Instead of using "What" to
mean statistic charts, we should use
"History" or "Statistics". Also, instead of
using "Where" and "When", use "Location"
and "Time" would be more clear.

2. Inconsistent time display: 
It is bad to use both military time and 
normal time. 

Learnability Efficiency
1. Different conceptual model:   
User tried to click on Bob's   
profile page and find a way to  
view how Bob sees me. 1. User does not appreciate the  
frequency chart, she thinks it does
not provide interesting information.
2. User would be more interested in an
app which shares her exact location all
the time, but she is allowed to specify 
the when to share.

#3

‧ Learnability 
1. Affordance mismatch:
The bubble-like shape that looks
like Joe is "saying" something. 

Duplicate charts: User suggested to
have only one chart with a bar to control
the frequency instead of having daily,
weekly, and monthly three separate
charts. (Or, it should use different charts
in different context. Restaurants -- how
many times, Location Tracking --
amount of time) 
2. Add multiple people to a  
LocaShare: We should support 
adding multiple people to a Loca- 
Share.
3. Global function: User should be able to
set a global preference which overrides all
the LocaShares. (For example: During this
time, I don't want to be seen by anybody.)

‧ Learnability 
1. Different conceptual model:   
User tried to click on Bob's   
profile page and find a way to  
view how Bob sees me. She says
that since the information is "seen
by Bob," it should not be in my 
profile page.

2. Number of times in the chart
*is confusing: *Say they're at a
restaurant and they get a phone
call. So they exit the restaurant,
complete their phone call and
come back. Does that constitute
two visits? Displaying the
amount of time on the chart
may be more useful.

1. User would be more interested in an
app which shares her exact location all
the time, but she is allowed to specify 
the when to share.

2. User suggested that it may be more 
intuitive to give the user an option of
specifying how long they would like
information to be stored (in number
of days)

3. What if there are multiple restaurants
in a building. How would LocaShare 
identify the location as? ‧ Learnability
1. Inconsistent time display:
It is bad to use both military time and
normal time.
2. Not speaking user's   
language*: *Instead of using "What" to
mean statistic charts, we should use
"History" or "Statistics".
3. Lack of external consistency: When 
the user saw controls to set the time, the 
user expected a control to set the date as 
well (similar to Google calendar). However, 
our prototype did not offer the option to 
set dates.
‧ Visibility
1. User did not notice that there is a 
"minus" button there allowing her to
 *delete time. *
‧ Learnability 
1. Not speaking user's   
language:  
The sentence "View me as Bob"  
is confusing
2. Different conceptual model:  
User tried to click on Bob's   
profile page and find a way to  
view how Bob sees me. 
3. Confusing icons:
User asked why there are two
pictures when I try to view me as
Bob?
4. 1. Statistics looks confusing. It will be
more useful to have a map
that shows the route that Bob took
in the past. Can
vary the size/shape of the markers
on the map to indicate frequency 
(don't make the map messy)
2. Time is more important
than frequency for the user. 

Findings:

1. Users might have really different mental models when using an applications. We would try to include both of the designs to accommodate our app to different users. For example, providing multiple ways to view how others see about your location information.

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