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A few users chose to click through each text boxesbox, while others wanted to tab through the boxes. The users who wanted to tab through the boxes not only wanted to tab through the individual details of one category (e.g. “Education Details”), but also wanted to tab from section to section. The users did not have trouble filling out information and were helped by the help bubbles on the right side. Changing the help bubbles to specific examples would have helped some users and we experimented with this on the second iteration.
One person wanted a calendar feature to pick dates. We added the feature in the second iteration, but people did thought it was overly specific. They wanted to have an option to say “Fall 2011” or something of that nature, which the calendar option would not allow. Several users wanted to add a phone number and one tried to add multiple email addresses (he searched for an “Add Email” link similar to the “Add Comment” links).
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- Some users did not realize that the task involves drag and drop from the first sight
- User preferred if the resume was pre-filled with biographic and education details
- User tried to scroll through his information on left side to see everything he has had filled in
- User wanted to control the ordering of the draggable elements, and have the ability to reorder them within the resume container
- Use appropriate mouse cues to indicate sortability of items in resume
- User thought that some of the section headers are clickable
- Most users liked the idea of restricting the resume to one page
- Some users would like to have different templates for resumes
- Users liked to have a clear-to-see large button for saving the new resume
- Users would like to be able to see clearly how “Save” and “Save As” work: show a dialog for doing the saving process
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- Most users immediately click button that says “Print”
- Users like the small resume thumbnail
- Several users click on thumbnail and expect it to expand to full-size preview
- Most users want want to print directly (as opposed to saving a PDF)
- Everyone confused by “Share” button on first iteration
- Consider changing the term “Share” to “Drop” to suggest a resume drop, but this confused one user
- One user wants to share on Twitter, Facebook, or via email
- One user wants to select specific companies to share with
- Consider adding separate “Print” and “Export PDF” buttons
- Consider highlighting “Share” button, in addition to a help bubble, to prompt the user to share resume
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