Problems in design 1 | - Home screen is not
conveying sufficient information for the tasks described. - All three users tried
clicking on Joe's photo on the home screen to view information that Joe's friend can see about him. - One user said that "I would
turn off the app since it does not convey useful information when I turn it on."
| - All users thought that
"Friend" and "Deals" beside "LocaShare" (at the top of the screen) was clickable.
| - The "My LocaShare"
and "Bob's LocaShare" are confusing. First, users cannot recognize it's a button. Second, the meaning of the arrow direction is rather confusing. - Users have the mental
model to click on his on picture to view how friends view me instead of clicking on my friend and exchange the position.
- User habitually assumes
that the picture on the upper left corner should be me rather than my friend.
| - Users tend to be overwhelmed
by so many settings in one page. - The two chart (pie chart and the bar graph)
on this screen seemed to convey the same information. - Users are unable to know what changes they have
made.
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Solutions for design 2 | - Make home screen more
interactive, carry more affordance and relevant information. - Make Joe's photo
clickable. - Make it more intriguing to
users.
| - Remove the
confusing "Friend" on the navigation bar, since it does carry any functionality but brings confusion to users. - For simplicity and
internal consistency in a single page, we move "friends near you" to the home screen and only keep the lower part.
| - Move this functionality to
the profile picture in the home screen. It brings user to a personal profile like page with a list of friends to choose from. - Try to avoid putting two
profile pictures in the same page at the same time.
| - Use a tab menu and have a page
for each setting. It also allows user to skip some settings. - Since both the graphs in the preferences screen
seemed to convey the same idea, we decided to use only one to make the task more efficient for the user. - We provide a summary page to let user know
the changes they have made.
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