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  • review outline for ITSM tool implementation vendor proposals
  • review and prioritize new product requests
  • update of service request queue
  • virtualization clause for Ts&Cs draft for December/January
  • vendor contacts overdue (Finance)
    • Pat followed up with Paul and Allen 11/7
    • Pat will meet with them again 12/5
  • licensing "red flag" language due from Finance end November
  • Pipeline list as page in KB
    • can publish as email
    • include last week completed in internal email
  • discussion regarding community facing webpage for Pipeline
    • ITSM tool as vehicle
    • improve how we deploy and convey information
    • how do we connect to 3Down?
  • any interest in sponsoring fix to 3Down feed to IS&T Website?
    • 3Down needs to evolve
    • ITSM tool could be replacement
    • need new process