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Describe the user classes that you have identified, and their major characteristics.
We have identified two major user classes:
1. The Singer- The singer belongs to an a cappella group or musical theater. Two types of people fall into this user group. The first are people that are new to singing. These people have not had formal musical training and need practice on things like rhythm and sight-singing. The second are soloists. Soloists generally have more singing experience but find it hard to practice their solo during ensemble meeting time.
2. The Vocal Director- The vocal director is in charge of the singers. The vocal director is in charge of all singers during ensemble meeting times and must help everyone learn and improve their parts.
Needs & Goals
Describe the goals that you have identified, with reference to the observations you made.