Page History

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1. You have 6 new requests
   1. Approve 2 of them
   2. Reject 2 of them
2. You recently started talking to Ryan. Make an adjustment to Ryan to make his information easier to view
3. Likewise, your relationship with Delian is fading. Start a new interaction with him
4. Akash is one of your lead investors. Check up on him and send him an email.
   1. He is incorrectly categorized as a beta user. Categorize him as an investor
5. You see a new tweet from Ryan. Respond to it.
6. You are raising a seed round. Look over just your investors.

Observations

*Testers A, B, and C faced learnability issues with approving users. It was not clear to the testers that creating tags were required when approving new users, even with the “alert” system we put in place. Tester B attempted to click around the page to attempt to resolve the aforementioned tagging issues.

*Tester A expressed safety concerns over disapproving without any sort of confirmation since the disapprove button was right next to the approve button.

*All testers found resizing the various grid rectangles of users to be difficult. Most did not find it clear at all what to select, until we prompted them with the affordance that hovering over the corner symbol changes the pointer. The users that did recognize the corner symbol often tried to simply click on the symbol, rather than click and drag.

*Users B, C, and F found it difficult to initially understand what the respective buttons in the top left and top right did.

*Tester B expressed some efficiency concerns, with interest in the ability to skip between new user requests.

*Tester B did not find it clear that the history in the full details page was interactive, but this is something that can be expressed in an affordance on a webpage that cannot be expressed in paper prototyping

*Testers D and F were unsure about where the initial page comes from, as well as what was interactive.

*Tester E looked for affordances indicative of an Apple OS – pressing and holding an icon leads to the option to move them around in the grid formation, hovering over the top left corner allows a user to close a pop up, and potential to swipe on the first page to move between screens.

Design Iterations

First iteration

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