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The three users we found, A, B, and C, are three roommates. User A has experience in doing small projects from DIY kits similar to the Strawberry Cream Roll that we used as our representative project. She is therefore probably more experienced in sewing than our target demographic. User B is the same as Person B from our GR1 analysis. She is very representative of our user population. User C has not done any sewing at all before, but has expressed some interesting in doing a sewing project with the other two in the future. She is somewhat representative of our target user population, in that she is a complete beginner, but not completely representative in that she has no plans to learn how to sew by herself.
Briefing:
You are a complete beginner to sewing, and you want to learn by going straight into a sewing project.
Tasks:
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- Find a cheap, easy sewing project to start on.
- Figure out what supplies you need to get and where you can get them
- Read through the instructions for the project, while pretending to work through them
- While working through the project, look up how to do a running stitch
Usability Problems:
Problem | Severity | Possible Solutions |
|---|---|---|
1) Project search filters are not prominent enough | Major |
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*2) *If not logged in, don’t know how to add notes | Major | Add message where add note would have been saying that you need to log in |
*3) *People tried to click on search results <div> to go to the project's page | Major | Make search results <div> clickable |
*4) *Went to "Instructions" instead of going back or clicking on "Jump to step" sidebar | Major |
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5) “You don’t need to sign up” note not visible enough | Major | Increase font size, make bold, etc. |
6) Home page should be informative, not just a login page | Major | Make logging in unobtrusive on the main site, but give it its own page as well |
*7) *Awkward that dollar options are subsets of each other | Minor | Use ranges (from $0-$9, $10-$19, etc.) or radio buttons |
*8) *Difference between instructions and comments was not profound enough | Minor |
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*9) *Went to first seen button: "prev" | Minor | Make "next" button more prominent |
*10) *Didn’t realize they could use left and right arrow keys to navigate | Minor |
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*11) External *External links to answers.com were awkward | Minor | Include results within page |
*12) *Wanted a zoomer when they clicked on pictures | Minor | Show a zoomed-in version of pictures when you click on them |
*13) "*Cheap and easy" task led to picking of bear project | Cosmetic | Improve task to say "Cheapest and easiest" |
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