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Problem

Severity

Possible Solutions

1)  Project search filters are not prominent enough

Major

 

*2) *If not logged in, don’t know No information on how to add notes for not logged in users

Major

Add message where add note would have been saying that you need to log in
to add a note

2) Tried *3) *People tried to click on search results <div> to go to the project's the thumbnail in a search result to get to project page

Major

Make search results <div> clickable

*4) *Went to "Instructions" instead of going back or clicking on "Jump to step" sidebar

Major

 

5) “You don’t need to sign up” note not visible enough

Major

Increase font size, make bold, etc.

6) Home page should be informative, not just a login page

Major

Make logging in unobtrusive on the main site, but give it its own page as well

the thumbnail clickable

3) Nobody made an account-- all went straight to project search without bothering to create an account or log in* *

Major

Make it more obvious on the create account/log in page exactly what an account does. Move the note high up on the page and make it more prominent.

5) Home page should not be a login page - it is visually unappealling and makes the user feel like they are FORCED to sign up

Major

Create a more appealing and informative home page that describes the purpose of the site, including a less obtrusive log in section. (Keep the current log in/create new account, but access it from the Log In/Log Out link on the navigation bar

6) In project search, it is awkward *7) *Awkward that dollar options are subsets of each other

Minor

Use ranges (from $0-$9, $10-$19, etc.) or radio buttons

*8) *Difference between instructions and comments was not profound enough

Minor

 

*9) *Went to first seen button: "prev"

Minor

Make "next" button more prominent

instead of the checkbox options

7) Clicked on pictures in the overview/project steps, expecting to see a larger image

Minor

Make it possible to view a larger version of the images included with the projects-- either through a dialog box with a larger version of the image, or open the full image in a new window

8) Did not realize/ *10) *Didn’t realize they could use left and right arrow keys to navigate

Minor

 

*11) *External links to answers.com were awkward

Minor

Include results within page

*12) *Wanted a zoomer when they clicked on pictures

Minor

Show a zoomed-in version of pictures when you click on them

Do more user testing (this time with actual sewing, instead of pretending to go through a project) to see if this feature is actually helpful to users. If it isn't remove it entirely, since it could lead to errors

9) Keeping track of progress in a project was also never noticed

Major

Another problem with the visibility/learnability of user accounts -- make it MORE CLEAR on the (to be implemented?) home page exactly what a user account lets you do

10) To jump between steps, either used the Back and Next buttons or went back to the instructions page, instead of using the Jump to step menu that is mean for this purpose

Minor

Try one of the following: Increase visibility of the Jump to step menu? Rename both to "Table of Contents"? Attach the accordion to the main "Instructions" tab, so clicking on that pulls down the menu instead of linking you back to the summary instructions page?

*13) "*Cheap and easy" task led to picking of bear project

Cosmetic

Improve task to say "Cheapest and easiest"

Reflection

If we were to start the iterative process again, we would probably focus less on the video/chat feature. While we thought it would be cool at the start, but quickly spent too much time on figuring out the details though it was not an essential feature. If we only had the essential features at the beginning we could perhaps have gotten more feedback around our minimum viable product and spent more time building it. I guess it was a high risk, medium reward venture and we had a higher evaluation of the reward. We may have thought it was more useful than it actually was. We were happy with how we evaluated the feedback and went about solving it for the next iteration.