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We asked one of our grandfathers to be our second test user. He usually buys presents for his grandchildren online, but due to the difficulties of finding specific items, he often opts to simply buy gift cards. When he used EasyShop, he found the product re-sizing to be a great feature for him, but he said he wished the product titles and images would have been re-sized as well.

User 3

Our third user was a friend’s elderly aunt. She did not have any trouble using the site, but she said that the product detail page could be clearer. However, despite this, she proceeded through all the user tests without any major issues.

Reflection

What we learned

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