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If you get a legitimate email from IS&T (assuming it's real and not a phishing email) indicating that you're out of quota in your Exchange account, the first thing you should do is launch a fresh browser windows window in Firefox and log into owa.mit.edu . Once you're logged in, OWA will be able to tell you if you're over quota as there will be a big warning box in the upper left corner of your web window.
The standard Email quota for Exchange users is 2GB. Sometimes research projects or administrative functions require users to keep more emails on record than the system may initially allow. To request a quota increase to 4GB, you can send an email to network-exchange@mit.edu asking for the quota increase up to 4GB. For more space than this, you may need your AO or Section head to make the request to network-exchange@mit.edu .
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