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If you get a legitimate email from IS&T (assuming it's real and not a phishing email) indicating that you're out of quota in your Exchange account, the first thing you should do is launch a fresh browser window in Firefox and log into owa.mit.edu . Once you're logged in, OWA will be able to tell you if you're over quota as there will be a big warning box in the upper left corner of your web window.

The standard Email quota for Exchange users is 2GB.  Sometimes research projects or administrative functions require users to keep more emails on record than the system may initially allow.  To request a quota increase to 4GB, you can send an email to network-exchange@mit.edu asking for the quota increase up to 4GB.  For more space than this, you may need your AO or Section head to make the request to network-exchange@mit.edu .

Checking your Quota BEFORE you're out of space 

 To check your quota before you're you're out of space, log into owa.mit.edu and move your mouse carefully over your name in the left column and wait 1-2 seconds.  A yellow box with your current disk space quota usage should appear.  If you accidentally move your mouse while it is showing or accidentally click the mouse, the box will go away.  To get it back, you will have to move your mouse away from your name about 3-5 seconds (sometimes you will need to click on a blank spot in the owa window to get it to "reset") and then move your mouse slowly back to your name and wait 1-2 seconds to get the yellow box to come back up.

  

Calendaring

There are a number of preventative measures people who use the Exchange calendaring need to be aware of in order to keep your calendar happy.

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