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Lisa's general schedule (for specifics, see the Exchange calendar)
This page is very out of date. Current projects for UX are space and digital scholarship study work.
Immediate
- Lead UX Assessment for systemwide assessment objectives.
- Plan agenda for Dec. 9 meeting.
- Plan for showing people how to use Survey Gizmo.
- Develop a survey in it to learn how to use it.
- Training session on Dec. 15.
- Devices/loans, etc. project.
- Develop a survey that we might use for staff when they return the device.
- Develop a similar survey that we might use for users.
- Find out about laptop loans -- what form was used?
- Find out about kindles -- what do we have, how is the wait list?
- Continue culling info from user needs review. (stories and unsolved user needs). See also UX brainstorm of unsolved user needs.(Nicole will investigate raw data from interviews) – ask further about this
- Follow up with gathering information from other sources (library survey? other? maybe below?) so we can begin to triangulate data.
- Usage Statistics
- Write up findings related to IP addresses. Is there a way to separate out staff IP addresses?
- Consider other reports -- share various reports with different groups who might benefit from them. Write up a summary of what each report offers?
- Begin investigation of other web usage stats. Write up report re: Web of Science -- what its reports offer.
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- User Needs review
- Review past user needs and usability studies (esp. report) (in process)
- Pull out key user goals; look at past list of methods, etc. for possible goals; to revisit those goals (in process)
- Pull stories that can illustrate certain user needs or problems (see interviews and written report) (in process)
- Where are interviews? Follow up with Nicole.
- Look at Nicole's slides from talks about photo diary study, for interesting charts or summaries
- Look at other assessment for ideas of what user needs we already know about
- Ask Us! questions and known items: trends?
- Usage Statistics investigations:
- SFX stats -- See https://wikis.mit.edu/confluence/display/LIBVERAMETALIB/Stats+from+SFX for reports that we currently keep. Explore for possible other reports. (done)
- Google Analytics -- meet with Darcy to show me what she knows. Any web site we own (not Illiad for example; not pages served by web.mit.edu. Brio Query reports are possible -- Marion puts code on pages, e.g. "database is cancelled" page) (Met with Darcy. Will begin to review Google Analytics along with others )
- libraries.mit.edu/usage pages -- free open source program called Analog – Investigate
- Heat Map by Crazy Egg -- Google does have one that is a little ugly. Look for other products? Consider use? Is it there?
- Userfly -- similar to crazy egg
- Scholarly Stats – learn more about
- Individual vendors (investigated Web of Science; consider others?)
- Separately which of our web stats and SFX stats are useful, and educate how to use -- at many levels of organization
- Continue culling info from user needs review. (stories\ and unsolved user needs\). See also UX brainstorm of unsolved user needs\.
- (Nicole will investigate raw data from interviews) – ask further about this
- Follow up with gathering information from other sources (library survey? other? maybe below?) so we can begin to triangulate data.
Actions for UX Strategy
Read and review design-thinking article and videos .
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