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Lisa's general schedule (for specifics, see the Exchange calendar)

This page is very out of date. Current projects for UX are space and digital scholarship study work.

Immediate

  • Lead UX Assessment for systemwide assessment objectives.
    • Plan agenda for Dec. 9 meeting.
  • Plan for showing people how to use Survey Gizmo.
    • Develop a survey in it to learn how to use it.
    • Training session on Dec. 15.
  • Devices/loans, etc. project. Develop a survey that we might use for staff when they return the device.
  • Develop a similar survey that we might use for users.
  • Find out about laptop loans -- what form was used?
  • Find out about kindles -- what do we have, how is the wait list?
  • Continue culling info from user needs review. (stories and unsolved user needs). See also UX brainstorm of unsolved user needs.
    • (Nicole will investigate raw data from interviews) – ask further about this
    • Follow up with gathering information from other sources (library survey? other? maybe below?) so we can begin to triangulate data.
  • Usage Statistics
    • Write up findings related to IP addresses. Is there a way to separate out staff IP addresses?
    • Consider other reports -- share various reports with different groups who might benefit from them. Write up a summary of what each report offers?
    • Begin investigation of other web usage stats. Write up report re: Web of Science -- what its reports offer.

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  • User Needs review
    • Review past user needs and usability studies (esp. report) (in process)
    • Pull out key user goals; look at past list of methods, etc. for possible goals; to revisit those goals (in process)
    • Pull stories that can illustrate certain user needs or problems (see interviews and written report) (in process)
    • Where are interviews? Follow up with Nicole.
    • Look at Nicole's slides from talks about photo diary study, for interesting charts or summaries
    • Look at other assessment for ideas of what user needs we already know about
    • Ask Us! questions and known items: trends?
  • Usage Statistics investigations:
    • SFX stats -- See https://wikis.mit.edu/confluence/display/LIBVERAMETALIB/Stats+from+SFX for reports that we currently keep. Explore for possible other reports. (done)
    • Google Analytics -- meet with Darcy to show me what she knows.  Any web site we own (not Illiad for example; not pages served by web.mit.edu. Brio Query reports are possible -- Marion puts code on pages, e.g. "database is cancelled" page) (Met with Darcy. Will begin to review Google Analytics along with others )
    • libraries.mit.edu/usage pages -- free open source program called Analog – Investigate
    • Heat Map by Crazy Egg -- Google does have one that is a little ugly. Look for other products? Consider use? Is it there?
    • Userfly -- similar to crazy egg
    • Scholarly Stats – learn more about
    • Individual vendors (investigated Web of Science; consider others?)
    • Separately which of our web stats and SFX stats are useful, and educate how to use -- at many levels of organization
  • Continue culling info from user needs review. (stories\ and unsolved user needs\). See also UX brainstorm of unsolved user needs\.
    • (Nicole will investigate raw data from interviews) – ask further about this
    • Follow up with gathering information from other sources (library survey? other? maybe below?) so we can begin to triangulate data.

Actions for UX Strategy

Read and review design-thinking article and videos .

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