Problem StatementThere are elements of the shopping experience missing for elderly people, which can hinder their purchasing efficiency. Currently, elderly people either purchase items in-store, online, or using some combination of the two. Shopping online loses the personal touch of in-store shopping, but in-store shopping is less convenient and expedient than shopping online. Some elderly people have trouble reading text, others find it difficult to contact customer service representatives, and still others have trouble efficiently purchasing items repeatedly. MilestonesGR1 - Task AnalysisGR1 - Task Analysis GR2 - Designs GR3 - Paper Prototyping GR4 - Computer PrototypingPrototype GR5 - Implementation GR6 - User Testing |