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User 1

User with bad eyesight. 

• MAJOR: There was complaints of the pictures not being big enough => We were unable to implement bigger pictures because of a re-sizing issue with the carousel we were using. 
• MINOR: The re-sizing was not that obvious and a "little too obnoxious" => The way it is setup,  there is a drop down menu that has different sizes and they thought this was too cluttered. In retrospect it probably wasn't a good idea to have to UI elements controlling a single mechanic. We should have either kept the slider or the drop down and not both. The slider with proper information scent (icons representing the different sizes) would have probably been the best option.

Re-size module. 

• POSITIVE: The liked how simple our modals made things. They were straight forward and required no over-thinking.  

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We asked one of our grandfathers to be our second test user. He usually buys presents for his grandchildren online, but due to the difficulties of finding specific items, he often opts to simply buy gift cards. When he used EasyShop, he found the product re-sizing to be a great feature for him, but he said he wished the product titles and images in the product page would have been re-sized as well.

• MAJOR: resizing of elements on the product page would be useful =>  We did make an attempt to make elements on this page as large as possible without hindering efficiency, but it is understandable that some users would wan't smaller or larger text than the default
• MAJOR: Sort button hit area is actually only on the word sort not the whole button => This was accidental in development and was not the intended behavior. This is clearly a poor UI element, and the fix is trivial
• POSITIVE: resizing was genuinely useful

User 3

Our third user was a friend’s elderly aunt. She did not have any trouble using the site, but she said that the product detail page could be clearer. However, despite this, she proceeded through all the user tests without any major issues.

• MINOR: Product page layout could be more clear => Perhaps instead of using just white space as separators between areas of content we could have used lightly shaded rectangles for easy visual delineation.
• POSITIVE: User thought website was easy and navigation flowed well.
• This user also pointed out the issue with the sort button (mentioned in User 2's details)

Reflection

What we learned

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