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- make some users go "wow, this is so helpful!"
- enrich our products and services with MIT culture (e.g. fix msgs for users, add easter eggs to Vera, etc)
- develop a storage container for stories, comments, flip charts that all staff can use
- if we maintain marketing within UX (?), focus on what do we have that users like (from surveys, data input) that we can advertise more broadly (budget needs)
- improve courtesy notices
- more interaction with users including usability testing, testimonials
- communicate with the subjects of our Digital Scholarship interviews and the outside world about results of our studies this past year
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Criteria for evaluating our ideas
1. is it on the big list from Library Council?
2. user impact: how many users does it impact? does it offer a "wow!" experience (look at quantity and quality)
3. feasibility: how difficult would it be? how many staff involved? how much time?
4. does it support our internal work practices?
5. does it solve multiple problems?
6. how much involvement from other groups would be needed?
7. who from UX would work on it?
8. is it part of a higher-level, cross-departmental initiative or project?