Support Processes and Policies

Created by Arnis Kletnieks, last modified by Cassandra Boell on Nov 14, 2008 11:42

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Thalia documentation for policies and processes for customer support:

Thalia User Support:
- Thalia User Help
- Thalia FAQ
- Thalia Known Issues
Thalia Request Tracker Queues and E-mail Lists

Thalia Training Videos
- Links to existing videos
Thalia New Domain Provisioning
- New Thalia Domain Qualification
- New Customer Query Documents:
  - Basic FAQ
  - Basic Questionnaire
- Welcome to Your New Thalia Domain Letter

Thalia Release Communications

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