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Thalia Support Documents:
Thalia User Support:
- Thalia User Help
- Thalia FAQ
- Thalia Known Issues
- [Thalia Request Tracker Queues and E-mail Lists]
Thalia Training Videos:
- [About Thalia's training videos]
- Links to existing videos
Thalia New Domain Provisioning:
- [New Thalia Domain Qualification]
- New Customer Query Documents:
- [Preliminary FAQ for Potential Thalia Customers]
- Preliminary Questionnaire for Potential Customers
- [Customer Requirements for new domains]
- ["Welcome to Your New Thalia Domain"|Support Processes and Policies^Thalia_New_Domain.doc] Letter
Thalia Service Level Agreement
[Terms of Service]
How To Provide Service for Thalia Customers:
How to Create a new Domain for a customer:
How to Respond to a query for help from a customer:
How to Document features customers ask for:
How to Set up training for a customer: