SAPbiz - January 13, 2009
2009 Support Pack Update Project - Lessons learned
Participants should brainstorm everything they felt was successful during the project life-cycle. This can include but should not be limited to Communications, Governance, Process, Project Mgmt, Risk Mgmt, Sponsorship, Staffing Levels, and Teamwork.
Communication - Tools that included Meetings, Emails, SAP Gui & Web messages, Conference bridge line, Status check in line and the Project Wiki were utilized to communicate project status, roles and responsibilities and system and service outages.
Wins - Communication
Challenges - Communication
Overview
Content Tools
Activity