Performance Measures in Client Support Services
There is a weekly data collection and presentation process for many of the work processes in Client Support Services. This table provides access to the latest version of each
Archives last updated 7/13*/2007.*
Line of |
Process |
Client Satisfaction |
Other |
Archives |
Comments |
|---|---|---|---|---|---|
Business Help |
|
|
|||
Computing Help |
ACD reporting has "gone down" as of late May 2007. |
||||
Software Distribution |
|
|
|||
Software Downloads |
n/a |
|
|
||
Security |
n/a |
|
|
||
DMCA |
n/a |
|
|
||
StopIT |
n/a |
|
|
||
Stellar |
|
|
|||
Web Self Help |
n/a |
|
|