Identify Recommended and Supported Hardware
• Identify the best vendors for recommended hardware
• Determine recommended models and specific configuration(s) where appropriate
• Team with Procurement to obtain the best value from our vendors
Purchasing
• Provide purchasing advice
• Work with Procurement to provide secure, online purchasing options
• Provide on-campus purchasing option DLCs through Departmental Services (DDM)
• Enable DLCs to work with vendors directly for unique needs
Repair
• Facilitate the service of recommended and supported hardware
• Provide warranty and out-of-warranty service for recommended vendors
• Offer data recovery and other appropriate software services
Should we rename this "The 'hows' of providing hardware services"?
- This would address one issue of continuity between categories
- This would address the fact that the easy to use interface should be an aspect of each of the other services as we discussed int he meeting
- This would also keep this topic broad enough for all of the work any of the groups do related to hardware.
Just my 2 cents. - Chris Lavallee