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User Analysis

User

Profile

Behavior

User 1

Grad student. Motivated and independent generally, but different in group decision-making process. Socializes very often.

  • Takes group up to 20 minutes to decide, depending on whether there's a leader.
  • Role in process: Non-confrontational, goes along with the group's decision.

User 2

Grad student. Knows what he wants for himself, but very indifferent in a group. Socializes once a week.

  • Takes group 3 to 15 minutes to decide.
  • Strategy: Someone suggests a place to go, waits for everyone else to approve.
  • Role: Non-confrontational personality, goes along with the group's decision.

User 3

Grad student. Active in the decision-making process, but not always to positive effect. Socializes once a week.

  • Takes group up to 20 minutes to decide, depending on whether there's a leader and whether people have strong preferences.
  • Problems: Sometimes no one makes a suggestion, or the suggester gives up too easily.
  • Strategy: Look for suggestions strongly preferred by most people. Sometimes takes way too long.
  • Role: Decision-maker when he has a strong preference; decision-rejector or passive otherwise.

User 4

Grad student. Can't make decisions easily. Socializes about twice a month.

  • Takes from several minutes to half of a day to decide, depending on group's size.
  • Problem: Difficult to satisfy everyone in a large group.
  • Strategy: Have a decisive and persuasive person in the group.
  • Role: Decision-rejector, non-confrontational personality.

User 5

Undergrad. Socializes about once a week.

  • Tries to decide in the time it takes to reach the destination.
  • Problems: Dietary preferences (e.g., vegetarianism), people who tend to reject suggestions, one friend who has very narrow restaurant preferences
  • Role: Generally agrees with group suggestion.

User Summary and Analysis

  • Indecision is a common problem, regardless of frequency of socialization.
  • Decision process generally relies on one person making a decision and everyone else accepting it.
  • Problems include no one making suggestions and accommodating everyone's preferences.

Task Analysis

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