Scenario
Joe, Jane, John, and Julie, seniors at Dininghall College, are going on a double-date to a nice Italian restaurant, Mama Mia, on a Saturday night to celebrate Valentine’s Day. They arrive at Mama Mia and check in to their reservation, so they are seated immediately by the host at a lovely table set for four.
Task 1: Ordering Food & Drinks
They notice that the host has grabbed four tablets instead of menus. They are informed by the host that Mama Mia uses a new touch-screen device called OpenMenu that allows for electronic ordering and paying. The four friends have never used this system before, but they are intrigued and are excited to try the device. After each friend receives a device, they are immediately able to order beverages. Joe exclaims, “Wow, I can order my peach tea right now since I’m so thirsty!” Joe, being tech-savvy, proceeds to browse the many items on Mama Mia’s menu with simple swipes of his fingers and is able to view the images with no difficulty at all. John, who is not as tech savvy, is able to follow the simple on screen prompts to navigate the menu.
Task 2: Compare Foods & Filtering
Jane and Julie, who both love seafood, are able to only look at the seafood items by a quick filter and able to compare items that they like side by side with helpful information like ingredients and nutritional facts. The party of four is able to quickly order with ease and the order is sent electronically, with assurance that they’ll get exactly what they ordered.
Task 4: Games & Entertainment
In the meantime, Joe challenges his friends to a quick game of Scrabble that he has discovered on the device. The four friends enjoying their time together when the food finally arrives. Joe is thrilled that his rib-eye has been prepared exactly as he specified, a rare juicy steak with all the trimmings. John’s Shrimp Fettuccine Alfredo is laden with extra mozzarella cheese as he requested. Jane and Julie’s salmon radiates a delicious aroma with a beautiful full color. The party is extremely pleased with their dishes, and after finishing their meals, they are stuffed and ready for the check. Jane realized that she wanted to try a new drink they have and uses the tablet to add it to their orders. Minutes later, the waiter arrives at the table to check how everyone is enjoying their food and hands Jane her new drink. They all stuff themselves, and finish there meals in an hour.
Task 3: View & Pay Bill
Because of the new device, they are not stuck waiting for their bill but instead are able to pay using the device at their leisure. Joe and Jane are paying together by a credit card, while John and Julie use cash. The entire process only takes a few minutes, even while splitting the bill and using different forms of payment. The four friends have enjoyed a lovely dinner, with no hassle what-so-ever, leaving Mama Mia very satisfied.
Storyboard Designs
Design 1: Using Menu as an Analogy
Welcoming Screen
This is the initial screen that the use will see. It will display a tutorial of how to use the tablet on the left and side, and a picture of the main menu of the restaurant. There is a little animation of a page flip for an experienced user to recognize that in order to open the menu, the user can swipe and "flip" open the menu.
Within the Scenario
Joe thinks that this tablet will be easy to learn so he wants to skip over the tutorial. Everyone else decides not to listen to Joe and quickly skims the tutorial.
Viewing and Ordering Food Screen 
2. Title Here
Coming Soon.
3. Title Here
Coming Soon.