Scenario
Jane, a desk worker of 2 years, is watching Twilight during her shift when a resident approaches her at desk to pick up a package. After unsuccessfully trying to find the package, Jane opens the Logbook on CollabDesk and writes an entry including a description of what transpired.
When the next desk worker, Ben, arrives, he reads the new log entries on CollabDesk. He remembers seeing a package in an odd place behind desk, so he goes back and looks for it. After finding the missing package, he quickly finds the entry, responds to it, and marks it resolved.
Design Sketches
*Patricia Saylor
*Divya Bajekal
*Jonathan Lui
*Benji Xie