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Table of Contents

Briefing

Thank you for volunteering to test our prototype for 6.813/6.831 User Interface Design. Our website is a tool designed for parents of school-aged children to coordinate carpooling for school and after-school activities. Our goal is to create an easy-to-use interface that makes it easy to set up carpools, helps users keep track of commitments, allows for scheduling flexibility, and ensures the safety of the children.

Scenario and Tasks

We have created three roles in which you will play the parts of the various parents participating in the carpool.

First Role

Your name is Jane, you have a son, Bob, who has signed up for Underwater Basket Weaving, and you want to carpool with other parents. You live at 1234 Fake St., Bakersfield, CA 93203. You also need to keep in mind that your family is going on vacation from 4/22 to 4/29.

  • Task 1: Visit getyourride.com to find and join a carpool for your son’s activity. After joining a carpool, find the group under the pending groups.

You have a feeling your turn to drive is coming up, but you aren’t quite sure when.

  • Task 2: Get the next date/map for your next drive and confirm your availability. Out of curiosity, you also take a look at your schedule for the month.

A few weeks later, you have an unexpected death in your family on 3/26, but it is your turn to drive. You will need to reschedule.

  • Task 3: Swap one of your dates for a new one.

Second Role

Your name is Vladimir, one of the other parents in Jane’s basket-weaving carpool. Jane has proposed to swap dates with you, and you need to accept her proposal to complete the swap.

  • Task 4: Agree to swap dates with Jane.

Third Role

Your name is Alyssa, another one of the other parents in Jane’s basket-weaving carpool. It is your turn to pick up the kids, but the other parents want to know that their kids are safe. Luckily, we have a mechanism for letting them keep track of where you are on the pickup route.

  • Task 5: Use the mobile app to allow the other parents track your drive.

Initial Prototype

Photos

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User Tests: Observations and Feedback

To protect anonymity, we will refer to our three testers for this round as User A, User B, and User C.

Task 1
  • User A
  • User B
  • User C
Task 2
  • User A
  • User B
  • User C
Task 3
  • User A
  • User B
  • User C
Task 4
  • User A
  • User B
  • User C
Task 5
  • User A
  • User B
  • User C

Summary of Usability Problems

  • Users struggled with

Revised Prototype

Changes to Prototype

  • We decided to

Photos

(Upload Photos)

User Tests: Observations and Feedback

To protect anonymity, we will refer to our three testers for this round as User D, User E, and User F.

Task 1 
  • User D
  • User E
  • User F
Task 2
  • User D
  • User E
  • User F
Task 3
  • User D
  • User E
  • User F
Task 4
  • User D
  • User E
  • User F
Task 5
  • User D
  • User E
  • User F 

Summary of Usability Problems

  • Users struggled with
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