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Jeffrey Chan, Ryan Lacey, Amruth Venkatraman

Protoypes

Photos

Navigation Bar
Users can navigate around the site to visit the homepage, give page, get page, messages, and profile.

Give Page
Users upload information on toy(s) they would like to donate. 
"Single" - List each toy individually
"Collection" - Upload a batch of toys as a single item. Items do not have to be related (eg. User could upload dolls and board games as a collection).
Accordion collapsible interface for listing toys. 
Toy Listing Details:

  • Name of toy
  • The age range the toy is appropriate for
  • A description of the toy
  • An image of the toy

Get Page
Users browse offerings and select toy(s) to ask for from other users. 
Toys listing displayed as item picture with name as caption. 
Page Features:

  • Drag & drop interface allows users to drag toy image to cart. 
  • "Quickview" (not shown)  - Popup on picture click that provides detailed toy information.
  • Filters for more powerful and efficient search:
    • Item Name (search bar)
    • Age Range (drop-down)
    • Toy Category (checkboxes)
    • Toy Condition (drop-down)
  • Checkout prompts user to message toy owners to begin the exchange process.

Messages Page
Interface through which users communicate with one another. 
"Recent Contacts" - Listing of people user is in comunication wih. 
Standard messaging interface to allow users to dialogue over contact information, how toy(s) will exchange hands, etc.

Iterations

How it changed between iterations:

  • Made field buttons more explicit about toy
  • Added picture placeholder when no picture is uploaded
  • Add clear all option
  • Change "Add toy" to "Add another toy"
  • Made age range a drop-down to suggest
  • Added remove button
  • Changed checkout to "Message owners"

Briefing

Thank you for volunteering to test our website mock up. We're working on a design for 6.813 and believe that your feedback will help us revise our design to be more intuitive and easy to use.

Our site, Your Turn, is a toy exchange website. Imagine you're middle aged man (or woman, depending) whose daughter, Susie, has an upcoming birthday. Susie has grown out of a lot of her old dolls and trading cards, so now they're wasting storage space. You decide to donate the unused toys and want to find something nice for Susie's birthday. You recognize that she has been talking about wanting to learn how to play an instrument a lot lately.

We'll provide you with a couple tasks to try to accomplish, but feel free to explore the space. We encourage you to talk aloud as you navigate the site, especially if you find something confusing or peculiar. And don't worry about trying to find "the right way" to do things. We are testing our site, not you, so any troubles you encounter reflect a flaw in our design. Your test results will be kept confidential. Feel free to stop at any time.

Tasks

  • List donations on website.
  • Search for a nice gift for Susie's birthday.
  • Check messages to see if anyone has responded to your listing.

Observations

User 1

  • Field names unclear
  • Confused by browse/URL since there was no picture placeholder
  • Add toy looks like it behaves like submit
  • No clear all option

User 2

  • User wanted to put contact info in description
  • User wanted a picture placeholder but was able to assume function
  • User wanted a button that says “any” for age
  • User wants submit confirmation for donation
  • “Any” condition for dropdown filter

User 3

  • Where is remove button on toy listings page?
  • Can I submit toys of different types at once?
  • Checkout is confusing...

User 4

  • Cancel button is unclear what it corresponds to
  • New button in messaging unclear
  • Single vs Collection unclear

User 5

  • Drag and drop not obvious
  • Feedback on hover for shopping cart
  • What does clicking on cart do
  • Confirmation that message was sent
  • Notification on envelope for unread messages

User 6

  • User tried clicking shopping cart
  • Distinguish which item is being messaged for
  • Can I cancel order after placing it?

Summary

  • Make age range a drop down (learnability)
  • “Add toy” label changed to “Add another toy” (learnability)
  • Distinguish single toy vs collection of toys better (learnability)
  • Add clear filters button (efficiency)
  • Delete new button in message window (learnability)
  • Add send button in message window (safety)
  • “Any” field in toy condition search filter (efficiency)
  • Affordances for cart on drag and drop (learnability)
  • Add to cart button as well in receive page (learnability)
  • More clear remove button on add toy listings page (learnability)
  • Distinguish which message is going to which user for which item on requesting items (efficiency)
  • Change name of “checkout” button (learnability)

Studio Commentary

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