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Staff: See User Experience & Web Services in the staff directory

Email lists:

  • web-lib@mit.edu - Use this list to ask questions, send feedback, or request updates for the public web site, or ask about adding new sites or areas of content. Please note: this email is for staff use only. The public should use Ask Us, and questions will be routed to the web staff as appropriate.
  • ux-lib@mit.edu - Use this email if you have a request for UX assistance not related to the web or online interfaces or tools.
  • webmaster@libraries.mit.edu - We are discouraging use of this list. MIT users should use Ask Us for questions about the web site; this list should only be used by non-MIT members of the public who cannot use Ask Us.
  • uig-lib@mit.edu - This is now an internal list used just within UIG. Anyone else should send any questions about the web or our online interfaces to web-lib@mit.edu.  
  • ux-lib-all - Same as ux-lib@mit.edu list, but also includes admin assistants.

Past initiatives:

We work in the following areas:
(see Area Scoping Form for more details)

  • Assessment: user needs studies, usability testing, surveys of our users' needs, gathering and interpreting stats on use of virtual and physical spaces
  • Virtual sites design and production: libraries web site, including all web, mobile and other public-facing interfaces that we can control or customize.
  • Public spaces: Leading, planning, and assessing design choices for improvements to services in our public spaces, by collaborating with staff at various levels, depending on the scope of the improvement.
  • Marketing & communication:  Work together with Marketing & Communications area to set the direction for system-wide marketing and communication.
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