Technical Support
Help Desk
If you have encountered a problem using Wikis or have a comment or question about Wikis, please contact the IS&T Service Desk via email or at 617-253-1101
Wikis 3.4 Release Notes
What's New in this Version
- Upgraded from Confluence 3.3 to Confluence 3.4
- Increased Performance
- New Features
Wikis 3.0 Release Notes
What's new in this version:
Logging in is now handled through Touchstone
- Upgraded from Confluence 2.7.3 to Confluence 3.0 (4 versions).
- Performance improvements
- Enhanced support
- Better group management
- New Features
Confluence 3.0 Release Notes from Atlassian
Known Issues
When viewing a Powerpoint or Excel spreadsheet users are being prompted by Firefox to install an add-on. Why?
Answer
The add-on is required for a feature of this plugin that we DO NOT support. Firefox is just being helpful.
When going to Stellar from wikis in Safari browsers, users can encounter a certificate error.
Answer
This can be fixed by clearing all Stellar-related cookies and restarting the browser.
When using the Rich Text Editor in IE 8, the page refreshes to the top after each autosave.
Answer
Confluence does not officially support IE 8 and as a result there are compatibility issues between the two. Users can use a different browser like Firefox when editing with Rich Text or use Wiki Markup when editing in IE 8.