Q4

In FY2009, the Training Team delivered 239 classes to 1,414 attendees. Training staff worked with IS&T project teams and MIT community administrators to develop and implement curricula that provided learners with the skills they required to meet pressing business needs. Training classes supported the implementation of MS Exchange Email & Calendaring, COEUS, Grad Web Appointments, the SAP Appointment Redesign initiative, Departmental Web Publishing, and IS&T supported software and services. The Training Team continued to deliver on-line, on-demand educational resources through the creation of Captivate informational and how-to videos as well as the popular Element K series of titles. Through the Boston Consortium, we continue to offer the MIT community access to high quality training classes provided by CompuWorks and New Horizons at below market rates.

Q3 -- awaiting content

IS&T Training Team
2009 Q3 Training Team Summary
Mark Wiklund
 Accomplishments

  • In Q3 2009, the IS&T Training Team was actively engaged on multiple projects originating from all areas of IS&T. The team developed curricula, developed learning materials, and conducted training classes in support of support of MS Exchange Email & Calendaring, Coeus, SAP Appointment Redesign, Web Publishing, and other IS&T supported software and services. 
  • During Q3, the team offered 67 classes attended by 221 students. Year to date totals are 230 classes attended by 1,137 students.

 Challenges for Q4
 

  • Support the MS Exchange roll-out to the community
  • Define cost/benefit metrics to ensure effective focus of training resources
  • Launch planning process from 2009/2010 Q1 training offerings

   

Q2 -- already submitted


[ 1/16/2009 ]

Hi Rob, Here are my numbers along with a brief statement:
FY08
* IT Training titles offered (Hands-on & Quick Starts) : 71
* IT Training topics/software applications offered: 31
* IT Training classes offered: (Hands-on & Quick Starts): 397
* IT Training attendees (Hands-on & Quick Starts): 2143
* IT Training attendees sent to outside vendors: 80
* IT Training e-learning through Element K  licenses in use by MIT community: 1036

These statistics were gathered through the SAP: TEM system. Element K, and through IS&T attendance records, and submitted by Kate Kibbee.

Kathryn T.  Kibbee
Team Leader, IT Training Team
77 Mass. Ave., Bldg N42
Cambridge, MA  02139
phone: 617-253-8181
mobile: 617-291-1290
fax: 617-258-6875kkibbee@mit.edu

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