Q4

In FY2009, the Publishing Team created documentation in support of 73 IS&T projects and initiatives, including MS Exchange Email & Calendaring, Stellar, COEUS, SAP HR/Payroll, Mobile Technology, new and updated IS&T services, and multiple desktop software releases. Our documentation, distributed on-line and, as necessary, on-paper, provides the MIT community with the knowledge and how-to procedures they need to use IS&T services quickly, correctly, and effectively.

The IS&T Website project illustrated the reward of collaboration across IS&T directorates. This project was a collaborative effort of ISDA Headquarters and Content and Collaboration Service development team, the CSS Publications team and OIS Network Services.  The result was the formal launch of an authoring environment built on Drupal, our new open source Content Management System, and the new IS&T website moving into production at the end of June. The site's fresh design and enhanced usability helps users quickly find the information they need to access IS&T's products and services. To launch the new site, the project team migrated over 2,000 pages of content from the old site into Drupal. Going forward, the Drupal CMS will streamline our ability to publish content and speed the communication of news and updates by extending authoring capabilities to key information providers. Other IS&T content authors will begin training and use of the new authoring environment over the next few months.

Q3 -- awaiting content

IS&T Publishing Group
2009 Q3 Publishing Group Summary
Mark Wiklund
 Accomplishments

  • In Q3 2009, the IS&T Publishing Team was actively engaged on multiple projects originating from all areas of IS&T. We produced and published documentation supporting MS Exchange Email & Calendaring, PGP, Fall Readiness 2009, and other software and service releases. 
  • During Q3, the Web Production team reviewed and published a 171 new pages to the IS&T website, 374 updates to existing pages, and archived 1,217 pages containing information deemed obsolete.  
  • The IS&T Publishing Team, in concert with ISDA, is on schedule to go live with the redesigned IS&T website on July 1. Accomplishments in Q3 include:
    • Pre-migration clean-up of current IS&T content
    • QA and go-live strategies implemented

 Challenges for Q4
 

  • Complete and publish user documentation required to support the Exchange Email/Calendaring implementation.
  • Complete the QA, and User Acceptance of content migrated into the redesigned IS&T website.
  • Define and implement new Publishing policies for the IS&T Website and Drupal CMS
  • Manage content freeze effectively during migration

   

Q2 -- already submitted


[ 1/16/2009 ]

Attached the file that Mark sent me, and pasted in below...

IS&T Publishing Group

2009 Q2 Publishing Group Summary

Mark Wiklund

Accomplishments

  • In Q2 2009, the IS&T Publishing Team was actively engaged on 52 different projects originating from all areas of IS&T. During the last quarter, we completed and published informational and procedural documentation in support of 15 projects that delivered value to the MIT Academic and Administrative community. An overview of all engagements includes
    • Student Support: Stellar functionality
    • Community wide: Outlook, OWA, Entourage, Calendaring, and Policies and Procedures for the Exchange Server implementation.
    • Administrative: COEUS 4.3.2 User Guides,
    • Mobile Devices: iPhone 3g, VoIP, Windows Mobile
    • IS&T Internal: S&T Website Redesign & Drupal CMS Implementation, Hermes, IS&T Newsletter, IS&T HR Site updates, DITR site updates, and Business Intelligence Requirements.
  • During Q2, the Web Production team reviewed and published a total of 232 content and/or design changes to IS&T web pages, created 81 new pages, archived 61 obsolete pages, and facilitated the research and resolution of over 400 user comments and queries entered into the IS&T web site.
  • The IS&T Publishing Team, in concert with ISDA, neared completion of Phase 1 of the IS&T Website Redesign project. Accomplishments include:
    • Development and configuration of the Drupal CMS environment
    • Planning and preparation for Training and Acceptance testing
    • Migration planning and preparation

Challenges for Q3

  • Complete and publish user documentation required to support the Exchange Email/Calendaring implementation. The focus will be on completing the policies documents as well as procedures for migrating to Exchange based calendaring.
  • Complete training and testing for the Drupal CMS installation and launch detailed Migration planning and development. Actual migration execution, testing, and go-live are scheduled for Q4.
  • Employ the Daptiv PPM tool to better plan and manage Publishing Team project engagements and resource allocation.

Work to Do Next

  • Complete Exchange policies and calendaring documentation
  • Complete Drupal training and testing and begin Migration planning
  • Pilot new publishing policies and workflows within Drupal.


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