Prep for Catalog meeting
- software grid review 10/21/2011
Prototype progress
- portfolio-dev: content types and associations being built
- Catalog is building their own drupal but will continue to consult with us and vise versa
- Dave sending most recent data model: Screen shot 2011-08-11 at 2.02.46 PM.png
- Pat sending most recent Portfolio listing: Service Portfolio Map 1062011.docx
What is next for the Library of Procedures - will continue discussion in 10/31/2011 meeting
- distributed sw life cycle
- how do we prioritize requests
- what is decision criteria for acquisition
- ROI to community
- support burden
- cost
- supporting mission of MIT
- retirement process
- defining retirement candidates
- "how to run a release project" (use PGP 5.1.1 as a case study)
- non critical issue tracking
Sponsor Meeting 10/19/2011 and 10/21/2011
- update on prototype
- work with Catalog team
- distributed software life cycle recommendation (review final draft): Distributed Software Life Cycle Recommendation FINAL DRAFT.docx
- non critical issue tracking
DM brainstorm went well - ITSS is now scheduled
"Non Critical Issue Tracking" brainstorm for LWG 11/15/2011 ("What's Our Internal 3Down?")
- challenge: issue monitoring and aggregation
- use a case study (homework to be sent by 11/1/2011) from Chris and Anne
- also send prior to meeting Support Leaders proposal (Oliver)
- define issue and problem (ITIL definitions) to set context
- get agreement from group that everyone in organization has a customer support role (that's why LWG is a good group to tackle this)
- review case study
- get agreement from group that this is an challenge we need to address
- review Support Leaders proposal (daily trends queue)
- have group discuss whether this proposal is the right tool
- have group discuss how to expand proposal to address more universal (what's the information flow?)
- have group come up with alternate approach or solutions
- create plan to implement