Overview

This evaluation's goal is to test ALL aspects of Microsoft Exchange (including BlackBerry Enterprise Server) on various mobile platforms. We will be testing on Windows Mobile, iPhone v2.x, and BlackBerry platforms.  Support documentation will be compiled and further refined. Communications plans will be determined to coincide with next generation email and calendar project.

Timeline

The evaluation is scheduled to begin on September 29, 2008 and expected to end by October 27,2008.

The evaluation team will meet on the following days:

10/6 @ 1:15p-2:15p  N42-Demo Center
10/15 @1:00p-2:00p N42-286
10/20 @ 1:00p-2:00p N42-286
10/27 @ 1:15p-2:15p N42-Demo Center
11/03 @ 1:00p-2:00p N42-286

Meeting Minutes

Meeting Minutes 10.6.08
Meeting Minutes 10.15.08
Meeting Minutes 10.20.08

Testing

Platforms

Outside Documentation

MIT Eval Documentation

Product Front Door

Community Email: Integrated Services

Exchange Admin Console

BlackBerry Enterprise
 Server (BES)

Product Front Door

BES Server Policies

Product Front Door

Exchange Setup WM6STD
Exchange Setup WM6PRO

Product Front Door

BlackBerry to BES

Product Front Door

Exchange Setup v2.1


Team Documented Results & Feedback

iPhone
iPhone Email
iPhone Contacts
iPhone Calendar

BlackBerry
BlackBerry Email
BlackBerry Contacts
BlackBerry Calendar
BlackBerry MemoPad
BlackBerry Tasks

Windows Mobile
Windows Mobile Email
Windows Mobile Contacts
Windows Mobile Calendar
Windows Mobile Notes
Windows Mobile Tasks

Documentation

Known Issues

  1. Exchange Server Configuration:
  2. BES CAL Cost: There is a cost associated with a BES CAL (Client Access License) that needs to be recovered. Other higher education institutions provide BES CAL's to faculty and staff at a recurring basis (monthly or annual fee) to recover the cost of CALs as well as support cost for the end-users.
    1. How much should we charge for the CALs to the end-users at MIT?
    2. Who should be allowed to have CALs
    3. What policies and procedures do we establish for people leaving MIT?
  3. BlackBerry Memory: BlackBerry devices have finite memory footprint. If the user exceeds the memory limit by storing email messages from BES/BIS for many months/years. When the memory is full, the device will typically not receive future email messages. How do we mitigate this situation? (BES - Server Setting, BIS - user education)

Project Team

  • Matthew Sullivan - SWRT Mobile Devices Consultant
  • Andrew Yu - SWRT Mobile Devices Platform Coordinator
  • Patrick Curtis - DITR+
  • Jessica Smith - DITR+
  • Andrew Munchbach - DITR
  • Barry Stoelzel - OIS
  • Wesley Esser - Sloan
  • Mark Van Dyke - Helpdesk
  • Richard Edelson - OIS
  • Yuhui Ying - OIS

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