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- Personally owned computers or off campus MIT owned computers
- MIT computers on campus that belong to employees who are not in our supported areas
- How to use your software (MS Word, Filemaker, Adobe Creative Suite, etc) (lynda.mit.edu has great resources to teach you how to use software)
- How to use any of the MIT academic or administrative web-based systems (Stellar, Cognos, etc). We don't have access to them so we don't know how to use them.
- Setting up or building websites
- Fix printers (for printer repairs, KSL is the official MIT printer repair vendor and can be reached at ksl@mit.edu)
- Fix computer hardware (Macintosh, Dell, and Lenovo Thinkpad machines can be brought to IS&T's walk-in help desk for repair)
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