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Step 5: Once the support service has been completed Dan will FedEx your computer back to your house, or address of your choice.  We will return all computers and devices securely and properly packaged and request that people do the same when shipping the devices to Dan’s house. When shipping anything through a package delivery service there is always some risk once the package is out of your and our hands. 

Keeping everyone safe without exception

To respect and protect the health, safety, and privacy of staff and their families from potential exposure to Covid-19 by asymptomatic carriers, there can be no exceptions to the contactless shipping rules via Fed Ex provided above.